Job Description

e.target.src = \'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png\'" class="object-contain aspect-companyBanner w-full" data-v-0736faa7>\xe6\x97\x85\xe6\xb8\xb8\xe5\xb9\xb3\xe5\x8f\xb0\xe5\xae\xa2\xe6\x9c\x8d Mandarin Customer ServiceFollowMYR4,000 - MYR5,000 Per Month,Fresh GraduatesBe an early applicant!Posted 4 hours ago \xe2\x80\xa2 Closing 17 Sep 2025Be an early applicant!SaveApplyRequirementsCustomer Service for Tourism Platform (Handling flight tickets, hotels, etc.)

• Location: Shah Alam (Direct LRT to Subang Jaya; night shifts require own transport)
• Market Focus: Primarily Taiwan

Job Requirements:

• Language Skills: Fluent in Mandarin with basic English communication
• Education: Completed SPM / UEC / IGCSE or higher (grades are not considered)
• Open to Graduates: Yes, graduates are welcome!
• 19 years o-ld or above
• Shift Flexibility: Must be able to work shifts and night shifts (latest shift: 3pm-12am / 10pm-7am)

ResponsibilitiesResponsibilities:

• Demonstrate strong Mandarin and basic English communication skills.
• Respond to customer inquiries online and provide effective solutions.
• Offer satisfactory resolutions for customers, such as changing hotel or flight dates or processing refunds.
• Maintain good communication and collaboration with relevant departments, working as a team to meet KPI and SLA targets.

BenefitsBenefits:

• 14 days of annual leave & 14 days of sick leave
• KPI allowance & night shift allowance
• EPF and SOCSO contributions
• Medical claims
• Paid training provided (no experience required)

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Training Provided
• Allowance Provided
• 5 Working Days
• Overtime Pay

SkillsFluent Mandarin Customer Service Experience Problem-Solving Communication SkillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Ricebowl