Mandarin Customer Service Specialist (based In Shah Alam) (training Provided) (immediate Hiring) (basic Up To 4k)

Shah Alam, Selangor, Malaysia

Job Description

Mandarin Customer Service Specialist (Based in Shah Alam) (Training Provided) (Immediate Hiring) (Basic Up to 4k)

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Full Time

Shah Alam, Selangor

Fresh Graduates

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Posted a day ago . Closing 23 Dec 2022

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Requirements

  • SPM, Diploma, Degree Fresh graduates are encouraged to apply.
  • Good communication skills of written and spoken English and Mandarin is a must.
  • Willing to work on shift rotational shift basis. KPI incentive & Shift Allowance will be provided.
  • Good interpersonal and communication skills.
  • Candidate must be willing to work in UOA Business Park (near to LRT & KTM).
  • This is 24/7 rotational shift, 5 working days per week with 2 days off in a week.
Responsibilities
  • Handle and respond to customer enquiries and complaints through phone and emails.
  • Ensure all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.
  • Identify and escalate difficult and complex issues to senior team members.
  • Maintain a positive, empathetic, and professional attitude towards customer.
  • Update and maintain accurate information of customer interaction, transactions, comments, and complaints in the company's system.
Benefits
  • Attractive remuneration (Fixed, Variable & Benefits)
  • 5 Working Day with 2 Off Day in a week
  • Shift Allowance/ KPI Allowance
  • Annual Leave 18 days
  • Training will be provided
  • Health insurance
  • Dental care
  • EPF SOCSO
Additional Benefits
  • 5 Working Days
  • Training Provided
  • Staff Activities
  • Allowance Provided

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Job Detail

  • Job Id
    JD867215
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    4000 per month
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, Selangor, Malaysia
  • Education
    Not mentioned