Mandarin Customer Success Specialist (personal Care Company) Fresh Graduates Are Welcome

George Town, Pulau Pinang, Malaysia

Job Description


MohonKelayakan

  • Fresh graduate is encourage to apply
  • Candidate must possess at least a SPM and above.
  • Analytical skills
  • Eye for details
  • Ethical standards
  • Working 24/7 ( 9 hours), Between Monday to Sunday 5 working days, 2 days off
  • Working Location in George Town, Penang
Tanggungjawab
  • Order Support: Assist customers with placing online orders and provide timely help through phone and email.
  • Secure Payment Handling: Process payments and manage confidential information while ensuring data protection.
  • Proactive Customer Care: Address customer needs to prevent risks to brand and loyalty, and escalate priority issues as needed.
  • Team Collaboration: Work with team members to improve support processes and share suggestions for service enhancement.
  • Ongoing Learning and Compliance: Stay updated through training, meet performance goals, and follow company policies and procedures.
Manfaat
  • Medical and Insurance Coverage
  • EPF, Socso, EIS and etc.
  • Optical Allowance
  • Annual Leave
  • Medical Leave
  • Career Progression
  • World Class Training provided (Soft skill, system, SOP and product knowledge)
KemahiranCustomer Service Fluent in Mandarin Attention to Detail Problem-SolvingImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1061295
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    George Town, Pulau Pinang, Malaysia
  • Education
    Not mentioned