Mandarin Customer Support Executive (e Hailing) Petaling Jaya & Iskandar Puteri
Petaling Jaya, Selangor, Malaysia
Job Description
MohonKelayakan
- Candidate must possess at least a SPM.
- Required language(s): Mandarin (able to converse in Cantonese will be an added advantage).
- Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply
- Full Training Provided
- Applicant must be willing to work on rotational shifts and off day
- Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
- Applicant must be willing to work in Iskandar Puteri or Petaling Jaya.
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
- 5 working days in a week
- EPF & SOCSO
- Sick leave
- Annual leave
- Quarterly staff recognition and appreciation
- Stage: Customer Service Executive
Team Leader
Senior Team Leader
Assistant Manager
Manager
Senior Manager * IJP - Internal job program. Opportunity to transfer to the candidate's favourite departments (Eg. Finance, Human Resource and etc.), to accept different challenges within the company after 1 year.KemahiranFluency in Mandarin Customer Service Communication Skills Problem-Solving Attention to DetailImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
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Job Detail
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Job IdJD1078116
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned