Mandarin Customer Support Specialist
Petaling Jaya, Selangor, Malaysia
Job Description
- Special Highlight: Enjoy a generous joining bonus with a fixed allowance of 1k per month for the first 6 months, totaling 6k! Intake on 28th August!
- Location: Role is based in Ara Damansara, Petaling Jaya.
- Shifts: Must be willing to work night shifts on weekdays and full shifts on weekends and public holidays.
- Experience: A minimum of 1 year in the service industry is advantageous.
- Fresh Graduates: Encouraged to apply-comprehensive training available.
- Languages: Proficiency in Cantonese and Mandarin is required.
- Travel Assistance: Provide comprehensive travel and tour details to ensure a smooth experience for customers.
- Customer Service: Aim to exceed customer expectations with outstanding service and precise information.
- Inbound Calls: Manage calls related to hotel reservations, travel products, and inquiries.
- Work Schedule: 5-day work week.
- Amenities: Access to rest and relaxation areas.
- Recognition: Quarterly staff appreciation programs.
- Overtime: Attractive OT allowances.
- Transportation: Free shuttle service to Ara Damansara LRT station at specific times.
- Career Path: Clear growth from Travel Centre Consultant to Senior Manager.
- Internal Opportunities: Eligible for job transfers after 1 year through the Internal Job Program (IJP), with a successful interview.
Ricebowl
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Job Detail
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Job IdJD1056997
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned