Job Description

Mohon
Penerangan Kerja
Kelayakan

• A diploma or bachelor's degree in finance or business related field, or an equivalent combination of education and experience, is required.
• Fresh graduate is welcome to apply.
• Excellent command of spoken and written English and Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking internal or external parties.
• Strong attention to detail and accuracy in data entry and document verification.
• Willingness to adapt and learn in dynamic and transitional environment.
• Strong organizational, time-management and problem-solving skills to handle multiple tasks and meet deadlines.
• A proactive team player with the ability to work collaboratively.
• Willingness to work on Malaysia public holidays, following the Hong Kong public holiday schedule.
• 5.5-day work week: Monday to Friday (full day) and Saturdays (half day).
• 100% work in office.

Tanggungjawab
Join a Growing Fintech Company in KLLooking to build your career in a fast-growing Financial Technology firm? We are seeking passionate individuals to be part of our dynamic operations team, where you'll gain exposure to the fintech ecosystem, enjoy great benefits, and work in a vibrant, accessible location right in the heart of KL, Bukit Bintang.
Key Responsibilities

• Handle end-to-end transaction processes (registration, contributions, payments, claims, terminations).
• Ensure smooth daily operations with timely and accurate service delivery in line with company SLAs.
• Perform data and document checks to maintain compliance and accuracy.
• Investigate and resolve transaction issues/discrepancies promptly.
• Work closely with internal teams and external stakeholders to deliver seamless operations.
• Manage inquiries and build strong relationships with relevant authorities.
• Contribute to special projects, system testing, and ad-hoc assignments.

Manfaat

• Attractive salary package with annual reviews + performance bonuses Full medical, dental & optical insurance coverage for peace of mind
• Professional growth through internal & external training programs
• Unlimited snacks, beverages & coffee to keep you energized
• Relaxation room with massage chairs for stress-free breaks
• Fun team-building events, festive celebrations & outdoor activities all year round
• Monthly sports allowance, regular team gatherings & welcome lunches for new joiners

Location: Bukit Bintang - easily accessible via public transport
Manfaat tambahan

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Training Provided
• Medical Insurance
• Allowance Provided
• Overtime Pay
• Staff Discount
• Staff Meal

Kemahiran
Data Management Data Entry Database Management Mandarin Language Proficiency Attention to Detail Reporting Customer Service
Peringatan Penting
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Skills Required