Job Description

About Us
Kreato Language Group LLC, founded in 2020, is a BPO company specializing in providing comprehensive language solutions. We offer expertise in medical interpretation through Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI) services, ensuring smooth communication in the healthcare sector.

This is a full-time remote position as an English-Mandarin Medical Interpreter in a Blended (OPI & VRI) environment. The medical interpreter will be responsible for providing accurate consecutive interpretation services over the phone and via video between English and Mandarin in medical, social services, customer service, and financial settings. The role involves facilitating communication between healthcare providers and patients to ensure effective understanding and care.
Qualifications

• Medical, customer service, social services, and financial calls interpretation skills
• Knowledge of medical terminology
• Fluency in English and Mandarin
• Previous experience in medical interpreting is required
• Excellent communication and listening skills
• Relevant certification in medical interpretation or a related field
• HIPAA compliance

Requirements

• Ethernet connection (must be connected directly to the router via cable); Wi-Fi is not allowed
• Noise-canceling microphone and USB headset. Only the following brands are accepted: Logitech, Jabra, Plantronics (Poly), and Microsoft
• Browser: Latest version of Chrome, Safari, Edge, or Firefox
• Processor: i3 or higher, 6th generation or newer
• Camera: Minimum resolution of 1080p
• Full-time availability, 5 days a week (2 days off)

What We Offer

• Pay per available hour (whether you are on a call or not, the hour is paid)
• Work from home (remote)
• Excellent work environment
• Opportunities for growth

Start date

• November 2025

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