Job Description

About Us

Kreato Language Group LLC, founded in 2020, is a BPO company specializing in providing comprehensive language solutions. We offer expertise in medical interpretation through Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI) services, ensuring smooth communication in the healthcare sector.

This is a full-time remote position as a

Mandarin-English Medical Interpreter

in a

Blended (OPI & VRI)

environment. The medical interpreter will be responsible for providing accurate consecutive interpretation services over the phone and via video between English and Mandarin in medical, social services, customer service, and financial settings. The role involves facilitating communication between healthcare providers and patients to ensure effective understanding and care.

Qualifications

Interpretation skills for medical, customer service, social services, and financial calls Knowledge of medical terminology Fluency in

Mandarin and English

Previous experience in

medical interpreting

is required Excellent communication and listening skills Relevant certification in medical interpretation or a related field HIPAA compliance

Requirements

Ethernet connection

(must be connected directly to the router via cable; Wi-Fi is not allowed)

Noise-canceling microphone

and

USB headset

(accepted brands: Logitech, Jabra, Plantronics/Poly, Microsoft)

Browser:

Latest version of Chrome, Safari, Edge, or Firefox

Processor:

Intel i3 or higher, 6th generation or newer

Camera:

Minimum resolution of 1080p

Full-time availability:

5 days a week (2 days off)

What We Offer

Pay per available hour

(whether you are on a call or not, the hour is paid)

Work from home

(remote) Excellent work environment Opportunities for growth

Start date:

November 2025




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