Job Description

About Us

Kreato Language Group LLC, founded in 2020, is a BPO company specializing in providing comprehensive language solutions. We offer expertise in medical interpretation through Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI) services, ensuring smooth communication in the healthcare sector.

This is a full-time remote position as an English-Mandarin Medical Interpreter in a Blended (OPI & VRI) environment. The medical interpreter will be responsible for providing accurate consecutive interpretation services over the phone and via video between English and Mandarin in medical, social services, customer service, and financial settings. The role involves facilitating communication between healthcare providers and patients to ensure effective understanding and care.

Qualifications

Medical, customer service, social services, and financial calls interpretation skills Knowledge of medical terminology Fluency in English and Mandarin Previous experience in medical interpreting is required Excellent communication and listening skills Relevant certification in medical interpretation or a related field HIPAA compliance

Requirements

Ethernet connection (must be connected directly to the router via cable); Wi-Fi is not allowed Noise-canceling microphone and USB headset. Only the following brands are accepted: Logitech, Jabra, Plantronics (Poly), and Microsoft Browser: Latest version of Chrome, Safari, Edge, or Firefox Processor: i3 or higher, 6th generation or newer Camera: Minimum resolution of 1080p Full-time availability, 5 days a week (2 days off)

What We Offer

Pay per available hour (whether you are on a call or not, the hour is paid) Work from home (remote) Excellent work environment Opportunities for growth

Start date

November 2025



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