Mandarin Speaking Basic Salary Rm 3,100 Technical Customer Care Agent In Telecommunication Industry

Ara Damansara, Selangor - Petaling Jaya, Selangor, Malaysia
Global Outsourcing Company
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Job Description


MohonKelayakan

  • Applicants with SPM level qualification and above
  • Proficient in Mandarin (Read, Speak, Type)
  • Average English is required for this role
  • Have no issue to work on 7am - 3am Rotational shift (9 hours per shift including 1 hour break time)
  • Willing to commit on 5 days work per week and Public Holidays (Rotational 2 off days per week)
  • Able to start working on 26th June 2024
  • Have no issue to be fully work based at Petaling Jaya, Selangor Office
Tanggungjawab
  • Handling all inbound calls, Email, and Live Chat Pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\'s services.
  • To exceed customer\'s expectation in term of service & accurate information.
  • Work in a team to achieve the required KPI elements SLA.
  • Troubleshoot technical problems of telecommunication services.
  • Assist on solving common technical problems.
  • Provide primary technical advice to customers with practical information and tools.
Manfaat
  • Monthly Salary: RM3,100 Basic Salary + Night Shift allowance up to RM400 + KPI allowance up to RM500
  • EPF and SOCSO
  • 12 days Annual Leave & 14 days Medical Leave
  • FREE Shuttle Service (Subang Jaya Komuter 7.45am - 10.15pm & Ara Damansara LRT 8.15am - 9.30pm)
  • Career Advancement Program
  • Well established Cafeteria with variety of food choices
  • Facilities: Pool + Gym + Rest & Relax Zone
  • One month paid training provided
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Job Detail

  • Job Id
    JD1038672
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ara Damansara, Selangor - Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned
 
 
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