Working Timing: 9am - 6pm (1 hour lunch break between 12pm to 1pm or 12.30pm to 1.30pm)
Salary Range: (depending on experience)
Key Responsibilities
Serve as the main point of contact for clients, ensuring their inquiries and requests are handled promptly and professionally.
Support the execution of sales and operational plans, including client follow-ups and service coordination.
Prepare proposals, service agreements, and other relevant documentation for client presentations or onboarding.
Actively follow up on service progress, outstanding items, and payment collections to ensure timely delivery and billing.
Issue tax invoices and maintain accurate client records in the system.
Address client concerns effectively, escalating issues where necessary to ensure client satisfaction.
Collaborate with internal teams (e.g., corporate secretarial, payroll, finance) to coordinate service delivery.
Any other ad hoc duties as assigned by superior.
Requirements
Diploma or Degree in Business Management or related field.
Minimum 1 years of relevant experience in a client support, sales coordination role.
Strong interpersonal and communication skills with a client-first attitude.
Able to work independently, manage multiple tasks, and meet deadlines and KPI set.
Highly motivated, organized, and results-driven in a fast paced environment.
Proficiency in mandarin is vital for this role to deal with mandarin speaking counterparts
Job Type: Permanent
Pay: RM4,000.00 - RM5,000.00 per month
Work Location: In person
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