Proficient in Traditional Mandarin (Read, Speak, Type)
Average English is acceptable for this role
Have no issue to work on 9am - 6pm
Willing to commit on 5 days work per week (Rotational 2 off days per week)
Able to working on 10th June 2024
Have no issue to be fully work based at Cheras, Kuala Lumpur Office
Tanggungjawab
Handling all inbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\'s services.
To exceed customer\'s expectation in terms of customer service & accurate information.
Work in a team to achieve the required KPI elements SLA.
Provide exceptional customer and technical support on a daily basis.
Analyse customer needs and technical issues, offering effective solutions and recommendations.
Manfaat
Monthly Salary: RM3,200 Basic Salary + KPI allowance up to RM500
EPF and SOCSO
14 Annual Leave + 14 Medical Leave
Career Advancement Program
FREE Lunch Provided
NO Night shifts
Reachable by LRT (5 minutes walking distance)
One month paid training provided
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Maukerja
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