Mandarin Speaking Customer Care Specialist (basic Salary Rm3,200) Free Lunch Provided @ Cheras
Cheras, Kuala Lumpur, Malaysia
Job Description
MohonKelayakan
- Applicants with SPM level qualification and above
- Required basic technical knowledge for mobile
- Proficient in Traditional Mandarin (Read, Speak, Type)
- Average English is acceptable for this role
- Have no issue to work on 9am - 6pm
- Willing to commit on 5 days work per week (Rotational 2 off days per week)
- Able to working on 10th June 2024
- Have no issue to be fully work based at Cheras, Kuala Lumpur Office
- Handling all inbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\'s services.
- To exceed customer\'s expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements SLA.
- Provide exceptional customer and technical support on a daily basis.
- Analyse customer needs and technical issues, offering effective solutions and recommendations.
- Monthly Salary: RM3,200 Basic Salary + KPI allowance up to RM500
- EPF and SOCSO
- 14 Annual Leave + 14 Medical Leave
- Career Advancement Program
- FREE Lunch Provided
- NO Night shifts
- Reachable by LRT (5 minutes walking distance)
- One month paid training provided
Maukerja
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Job Detail
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Job IdJD1037881
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCheras, Kuala Lumpur, Malaysia
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EducationNot mentioned