Mandarin Speaking Customer Care Specialist (basic Salary Rm3,200) Free Lunch Provided @ Cheras

Cheras, Kuala Lumpur, Malaysia

Job Description


MohonKelayakan

  • Applicants with SPM level qualification and above
  • Required basic technical knowledge for mobile
  • Proficient in Traditional Mandarin (Read, Speak, Type)
  • Average English is acceptable for this role
  • Have no issue to work on 9am - 6pm
  • Willing to commit on 5 days work per week (Rotational 2 off days per week)
  • Able to working on 10th June 2024
  • Have no issue to be fully work based at Cheras, Kuala Lumpur Office
Tanggungjawab
  • Handling all inbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\'s services.
  • To exceed customer\'s expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements SLA.
  • Provide exceptional customer and technical support on a daily basis.
  • Analyse customer needs and technical issues, offering effective solutions and recommendations.
Manfaat
  • Monthly Salary: RM3,200 Basic Salary + KPI allowance up to RM500
  • EPF and SOCSO
  • 14 Annual Leave + 14 Medical Leave
  • Career Advancement Program
  • FREE Lunch Provided
  • NO Night shifts
  • Reachable by LRT (5 minutes walking distance)
  • One month paid training provided
Important InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Maukerja

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1037881
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cheras, Kuala Lumpur, Malaysia
  • Education
    Not mentioned