Mandarin Speaking Retail Supervisor (pavilion Kl)

Bukit Bintang, Kuala Lumpur, Malaysia

Job Description


  • Candidate must have at least 2-3 years of experience working in a retail environment, ideally in a managerial role.
  • Strong leadership and customer management abilities.
  • Customer service-oriented with in-depth knowledge of basic business management processes.
  • Excellent communication and interpersonal skills.
  • Strong time management and interpersonal skills
  • Proactive problem solver
  • Willingness to travel and work on Public Holiday/weekends as needed
  • Candidate who interested in Toys and collectibles will be an added advantage.
  • Candidate must be able to communicate in Mandarin/ English /Bahasa Malaysia due to the working nature
  • Candidate must be able to work at Pavilion KL.
Responsibilities
  • Completes store operational requirements by scheduling and assigning employees.
  • Maintains store staff in well trained.
  • Supervise, train and assist employees like Sales Representatives in customer service, store maintenance and product promotions.
  • Managing the day-to-day activities of the team.
  • Plan and prepare duty roster for retail staffs and prepare a backup plan. Example, if staff is absent, who will be replacing his/her shift. Such working hours shall be compiled and confirmed by 25th of every month.
  • Promotes optimum staff performance by coaching, counselling, and disciplining employees.
  • Report staff issues to the manager (example, MC, leave, staff attitude problem, complaints etc).
  • Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analysing variances.
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
Benefits
  • Salary: RM2,600 - RM3,000 Per Month
  • Annual Leave and Medical Leave
  • EPF and Medical Claim
  • Training will be provided
Additional Benefits
  • Training Provided
  • Commission Payment
  • Staff Discount

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Job Detail

  • Job Id
    JD926812
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2600 - 3000 per month
  • Employment Status
    Permanent
  • Job Location
    Bukit Bintang, Kuala Lumpur, Malaysia
  • Education
    Not mentioned