Job Description

• Candidate must have at least 2-3 years of experience working in a retail environment, ideally in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.
• Strong time management and interpersonal skills
• Proactive problem solver
• Willingness to travel and work on Public Holiday/weekends as needed
• Candidate who interested in Toys and collectibles will be an added advantage.
• Candidate must be able to communicate in Mandarin/ English /Bahasa Malaysia due to the working nature
• Candidate must be able to work at Pavilion KL.

• Completes store operational requirements by scheduling and assigning employees.
• Maintains store staff in well trained.
• Supervise, train and assist employees like Sales Representatives in customer service, store maintenance and product promotions.
• Managing the day-to-day activities of the team.
• Plan and prepare duty roster for retail staffs and prepare a backup plan. Example, if staff is absent, who will be replacing his/her shift. Such working hours shall be compiled and confirmed by 25th of every month.
• Promotes optimum staff performance by coaching, counselling, and disciplining employees.
• Report staff issues to the manager (example, MC, leave, staff attitude problem, complaints etc).
• Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analysing variances.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.

• Salary: RM2,600 - RM3,000 Per Month
• Annual Leave and Medical Leave
• EPF and Medical Claim
• Training will be provided

• Training Provided
• Commission Payment
• Staff Discount

Ricebowl