Job Description

Basic Function:

To support marketing communications activities as delegated by the Director of Sales & Marketing. Assist in writing and translating news, releases, and all other promotional written materials of the hotel where required. Use of computer skills, creating e-news, updating hotel information and maintain hotel database. This position is concerned with creating and maintaining a high profile and positive image of the hotel, ensuring customer preference for the hotel by communicating to the customers via any forms of printing and e-news both locally and worldwide.

Duties and Responsibilities:

1. Update hotel database on a regular basis plus input the new contacts passed by various departments in the main database.

2. Assist the marketing communications director to update hotel information and rates in all website or new opportunity to expose the hotel to the public.

3. Prepare monthly e-newsletter by compiling the promotions/packages for each section.

4. Prepare quarterly e-newsletter for customers by compiling useful information and promotions that can drive business to the hotel.

5. Assist marketing communications director in coordinate with hotel partners in terms of the co-promotion programs by submitting information required by partners.

6. Preparing monthly report to submit to director of marketing, marketing communications director to review at the end of the month which includes printing, promotions and advertising.

7. Be aware of activities in the hotel i.e. food and beverage promotions, VIP arrivals, new appointments or promotions of employees that should trigger awareness or can be used for the e-newsletter.

8. In charge in all purchasing order, par stock item for marketing communication department.

9. Assist departments concerned in matters pertaining to public relations to support sales and marketing, food and beverage, employee relations, and community affairs.

10. Possess good telephone manners and be able to answer inquiries about the hotel to the media and the general public.

11. Responsible for filing of marketing communications' document and requisitioning of office supplies as well as maintain an effective tracing system for files and paperwork.

12. Assist in any other tasks assigned by the management.

Job Profile and Qualifications:

1. At least Bachelor degree in marketing or relevant field

2. At least 3 years experience in the same field or relevant

3. Strong in inter-personality and leadership skill

4. Proficiency in English communication and computer literate

5. Must be creative, outgoing and presentable

6. Should have a good marketing perspective

7. Knowledge of hotel operations

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

Free parking Maternity leave Meal provided Opportunities for promotion Parental leave
Work Location: In person