British-Swedish multinational pharmaceutical and biotechnology company
Background of the RoleThe IT organisation is pushing the boundaries of technology to enable the digitisation and transformation of the business. In Commercial IT we have moved from a traditional, reactive IT function to a more strategic, proactive, value-generating team. We are focussed on smoothing the patient and HCP journey through Digital Innovation and supporting the growth of the business through impactful launches, field effectiveness and digital / Omnichannel capabilities - all founded on deep partnerships with our business colleagues. The role will have an established link between commercial leadership, particularly the country president.Accountabilities
Hold full accountability for all aspects of information technology in the organisation, including (but not limited to) digital engagement, commercial platforms, patient support, business intelligence, internal tools, hardware and infrastructure, and innovation.
Handle the IT&D budget for the organisation, prioritising any spend on the greatest value generating items while respecting cost targets.
Create relationships with customer facing and enabling functions\' stakeholders, developing deep understanding of the business future direction, strategies and needs.
Provide strategic input to commercial and medical teams within the organisation, particularly to members of the country leadership team, with a focus on digital uplift and innovation.
Develop a short-term plan and long-term roadmap to deliver business success through technology for the market.
Manage the IT team in the organisation and ensure they deliver high performance and success.
Coordinate with other stakeholders in the wider international team, including (but not limited to) Campus IT, Asia IT&D service-line managers, technical teams (including GTC) and International functional leads.
Ensure business satisfaction of IT hardware and software is high, based on regular engagement surveys with the commercial / medical teams and leadership.
The Successful Applicant
Essential
Strong experience in all aspects of information technology, including both hardware and software
Experience of leadership in a complex/geographical context
Entrepreneur, proactive mindset with excellent business awareness and understanding
Experience managing teams, with excellent team-working skills (especially in a culturally diverse environment) and a willingness to get alongside issues, provide clear direction and drive results
Excellent team-working skills (especially in a culturally diverse, demanding environment) and a willingness to get alongside issues, provide clear direction and drive results
Ability to develop and create compelling business cases to promote new technologies and outcomes to the business
Strong communication and influencing skills
Desirable
Degree or relevant business qualification
Experience in the Pharmaceutical or similar industry
Experience of developing partnerships with the digital and startup ecosystems
Deep experience of understanding (external) customer journeys and designing new customer experiences
Strong track record of delivering Digital solutions with clear outcome metrics
Ability to Identify and deliver POCs of innovative technology solutions
Leader within Pharmaceutical thought leadership networks and organisations
Key Stakeholders
Internal
Asia IT&D Lead and Asia service-line managers
Country President and leadership team
Business / functional representatives within the Marketing Company (e.g., SFE, Marketing, Medical and Brand Managers)
International IT&D capability leads, project managers, colleagues, and peers
Any local innovation or digital staff
Internal technical teams such, primarily GTC
External
Digital innovators and tech start-ups hubs
3rd party suppliers at contract management level
External network relationships
What\'s on Offer
Company provides medical coverage, dental, optics, allowances and many more/
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