Marketing Assistant

Kuala Lumpur, Malaysia

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Job Responsibility

Maintaining a positive, empathetic, and professional attitude toward students/parents at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Developing and executing social media strategies to engage customers, increase brand awareness, and drive sales. You will also create content for campaigns, track performance, and analyze results.

Job Types: Full-time, Permanent, Fresh graduate Pay: From RM1,500.00 per month Benefits:

Schedule:

Supplemental pay types:

Language:

Willingness to travel:

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