Job Description

Job Title:

Marketing Customer Service / Sales Executive - Immediate Hiring

Department:

Sales & Marketing

Location:

Kuala Lumpur

Reporting To:

Head of Marketing & Sales

Type:

Full-Time

Salary Range:

RM2,500 - RM3,800 + Incentives

Nationality:

Malaysians Only

Role Overview

We are looking for an energetic and customer-oriented

Marketing Customer Service / Sales Executive

to join our growing team at

Mesinkira

. This role is ideal for individuals who enjoy connecting with customers, promoting products, and driving sales growth while ensuring excellent customer satisfaction. You will be responsible for managing both inbound and outbound communication with clients, assisting in marketing campaigns, and supporting sales operations activities.

Key Responsibilities

1. Customer Service & Relationship Management

Act as the first point of contact for customer inquiries through phone, email, or social platforms. Provide professional and timely responses to customers, ensuring a positive service experience. Build and maintain strong relationships with existing and potential clients. Handle after-sales support, complaints, and service recovery when needed.

2. Sales & Revenue Support

Promote and sell company products and services to achieve monthly sales targets. Conduct product demonstrations and presentations to clients (online and offline). Assist in follow-ups with leads, quotations, and closing sales. Prepare daily and weekly sales reports for management review.

3. Marketing & Campaign Execution

Support marketing campaigns, promotions, and digital marketing initiatives. Collaborate with the marketing team on social media content, events, and campaigns. Collect and report market feedback, customer trends, and competitor insights. Participate in roadshows, exhibitions, and events to promote brand awareness.

Qualifications & Experience

Diploma or Bachelor's Degree in Marketing, Business Administration, or a related field. 1-3 years of working experience in sales, marketing, or customer service. Excellent communication and interpersonal skills (Bahasa Melayu & English). Positive attitude, self-motivated, and able to work under minimal supervision. Proficiency in Microsoft Office and social media platforms. Experience in retail, tech, or SME customer environments will be an added advantage.

Benefits

Monthly sales incentives and performance bonus Health insurance Meal provided Career growth opportunities

Application Question(s):

Are you available to join immediately? If not, what is your notice period? Immediately available Less than 1 month 1 month How many years of experience do you have in marketing, customer service, or sales?

Language:

Bahasa Melayu & English (Preferred)

Work Location:

In person

Interested candidates may apply by emailing:

jobs@mesinkira.io / Gaytry@mesinkira.io

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,500.00 - RM3,800.00 per month

Benefits:

Flexible schedule Health insurance Maternity leave Meal provided Opportunities for promotion
Application Question(s):

Current and Expected Salary? Joining Date? How many years of experience in Sales Marketing? In which industry?
Work Location: In person