Job Description

Provide Ecommerce support for all Aspial Lifestyle business brands (Maxi Cash, Goldheart & Lee Hwa). The role manages the back-end Ecommerce cycle from data management, campaign management to order processing & fulfilment.

• Maintenance of Ecommerce database (pricing, description, specification, images)

• Inventory management such as check to verify available inventory, top up/replenishment through uploading, removal & replacement of items that have been sold out.

• Prepare campaign launches & activations through new product images/inventory for uploading, price changes

• Assist in Live sale preparation & after sale event/campaign summary report

• Monitor stores arrangement for online orders

• Order processing & info dissemination for fulfilment support

• Coach the team for service performance

• Manage timelines in terms of ecommerce site/product readiness in preparation for brand activities. (Market Place campaigns and In-house website tactical promotions/activations)

• Good understanding of ecommerce process flow and customer expectations

• Prepare and upload of images, descriptions, price and other product details for all launches in addition to monthly activations

• Order fulfilment support (To allocate orders to various outlets with available inventory to support fulfilment)

• Other backend supports roles

• Monitoring retail gold price and keep update the selling price in every platform.

• Execute activities driven by data analytics

• Implement preventive and corrective measures of disaster recovery plan.

• Track and report business outcome of data-driven insights.

• Any other tasks as assigned.

ASPIAL LIFESTYLE BUSINESS SERVICES SDN. BHD.