Job Description

Job Responsibility Administration and processing of online orders on E-commerce platforms such as Wordpress websites/ Shopee / Lazada / Zalora / Amazon, etc; Manage the inventory of online platform effectively to avoid stock-outs and overselling; Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers\' requests, enquiries, orders etc; Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction; Manage to come up with solutions by communicating with online platform\'s customer service; Coordination of packing & arrangement on the shipment base on our Logistics; Uploading and maintaining all the SKUs selection on the e-commerce platform; Support the Management team in exploring strategic initiatives for our online offering; Assistance with price adjustments / promotion deals on e-commerce platform Job Requirements Requirements: Minimum Diploma with 1 to 2 years relevant experience Able to adapt to a fast paced working environment with tight deadlines Energetic, fast learning, responsible, self-motivated, enthusiastic, mature and meticulous with a can-do attitude and good sense of confidentiality Team player with good interpersonal, oral and written communication skills Highly proficient in MS Office applications Job Benifits Annual Leave Medical Leave

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