Job Description

Key Responsibilities

Plan and execute marketing campaigns to promote Serai Group outlets, seasonal menus, and events. Manage content creation and posting across social media platforms (Facebook, Instagram, TikTok, etc.). Coordinate photoshoots, visual content, and promotional materials with internal teams and vendors. Monitor online engagement, respond to customer feedback, and track campaign performance. Assist in planning promotions, partnerships, and influencer collaborations. Support event marketing, including product launches, festive promotions, and catering events. Prepare marketing reports and data insights on campaign outcomes and customer reach. Maintain consistent brand tone, visuals, and messaging across all marketing channels.

Qualifications & Requirements

Diploma or Degree in Marketing, Communications, Business, or related field. Minimum 2-3 years' working experience in

marketing within hotel or food & beverage industry

(preferred). Strong understanding of branding, social media marketing, and content creation. Excellent communication and coordination skills. Creative mindset with ability to work in a fast-paced environment. Proficient in Canva, Meta Business Suite, or other digital marketing tools (an advantage). Must willing to travel in Klang Valley
Job Type: Full-time

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Professional development
Application Question(s):

How long is your notice period ? What is your expected salary ?
Experience:

Marketing : 2 years (Required)
Willingness to travel:

100% (Preferred)
Work Location: In person