Job Description

About Us:

Clinic Seri Setia base in Kelana Jaya, is a community-based medical clinic dedicated to providing accessible, quality healthcare to our patients. We are looking for a proactive and friendly Marketing Executive to help promote our clinic's services and strengthen our presence in the local community.

Job Summary:

The Marketing Executive will assist in planning and executing the clinic's marketing and outreach initiatives. This position is suitable for fresh graduates or candidates with up to 2 years of experience, preferably with exposure to hospital, clinic, or healthcare-related environments. Individuals looking to build their marketing career in the healthcare sector are encouraged to apply.

Key Responsibilities

1. Marketing & Promotions

Assist in developing and implementing marketing campaigns for key services, health packages, and awareness programs. Coordinate with doctors and service departments to identify promotional opportunities. Support planning and execution of health talks, community events, screenings, and patient engagement activities.

2. Digital & Social Media Marketing

Manage and update the hospital/clinic's social media pages (Facebook, Instagram, TikTok, LinkedIn, etc.). Create and publish engaging content such as posts, videos, infographics, and patient education materials. Respond to comments, messages, and online inquiries professionally. Track online performance and provide analytics reports.

3. Branding & Communications

Ensure brand consistency across all marketing materials. Assist in the creation of brochures, posters, banners, and patient education materials. Support internal communications and announcements.

4. Patient Acquisition & Relationship Building

Assist in developing strategies to attract new patients and retain existing ones. Coordinate with corporate clients, insurance partners, and community organizations. Support customer service initiatives to enhance patient experience.

5. Market Research & Reporting

Conduct basic market research on competitors, trends, and patient demographics. Prepare weekly/monthly marketing reports and campaign performance summaries. Identify potential areas for growth and outreach.
Requirements

Bachelor's degree in Marketing, Communications, Business, Healthcare Management, or related field. Fresh graduates are encouraged to apply; 1-2 years of experience in healthcare marketing is an advantage. Strong interest in the healthcare industry and patient engagement. Good communication skills (written and verbal). Knowledge of social media management and basic digital marketing tools. Creative, detail-oriented, and proactive. Ability to work in a fast-paced environment and coordinate with multiple teams.
Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Professional development
Work Location: In person