Job Description

Location:

Klinik Anda Senawang

Working hours:

8am-5pm (Monday - Friday)/ 8am-1pm (Saturday)

JOB DESCRIPTIONS:

Documentation & Reporting

Prepare, edit, and format documents, reports, memos, and presentations as required. Maintain accurate filing systems (both electronic and physical) for easy retrieval.

Communication & Coordination

Handle phone calls, emails, and other correspondence in a professional manner. Relay messages and provide information promptly to staff, patients, clients, or customers. Communicate regularly with the Manager and/or Director regarding work progress and company issues.

Customer Service

Serve as the first point of contact for patients/customers regarding inquiries and complaints. Address complaints tactfully by gathering information from both patients and doctors, ensuring fair resolution. Maintain a high standard of professionalism, empathy, and efficiency in handling patient/customer concerns.

Data & Records Management

Input and manage data in spreadsheets, databases, or other software applications. Ensure accuracy, confidentiality, and timeliness in data handling.

Marketing Support

Assist in creating and updating marketing materials (presentations, templates, layouts, galleries, etc.). Manage and review social media content and advertisements, including updating functions, uploading galleries, and testing components/functionalities. Support in developing dynamic ads and other promotional activities.

Team Support

Provide administrative and marketing assistance to other staff or departments as needed. Collaborate with colleagues to ensure smooth day-to-day operations.
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 - RM1,800.00 per month

Benefits:

Opportunities for promotion Professional development
Ability to commute/relocate:

Senawang: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

Berapa jarak rumah ke klinik? (cth: 10 minit)
Education:

Diploma/Advanced Diploma (Preferred)
Work Location: In person