Job Description

Mohon
Penerangan Kerja
Kelayakan

• Diploma or Degree in Marketing, Business, Communications, or a related field.
• 1-3 years of experience in sales, digital marketing, or e-commerce management.
• Proficient in Google Ads, Facebook Business Manager, TikTok Ads, and Shopee/Lazada Seller Centre.
• Strong communication, negotiation, and customer service skills.
• Creative, proactive, and result-oriented personality.
• Able to work independently and as part of a team.

Tanggungjawab
Digital Marketing & Social Media

• Plan, execute, and monitor digital marketing campaigns across Google Ads, Facebook, Instagram, TikTok, and other relevant platforms.
• Manage and grow the company's social media presence, ensuring consistent branding and engaging content.
• Handle Google Business Profile including reviews, updates, and promotions, and respond promptly to customer inquiries and feedback.
• Create and schedule social media posts, stories, and reels to maximize engagement and reach.
• Collaborate with designers or agencies to produce marketing materials and ad creatives.

E-Commerce Platform Management

• Oversee and optimize product listings, descriptions, pricing, and promotions on Shopee, Lazada, and other online marketplaces.
• Monitor store performance, customer ratings, and sales data to identify opportunities for improvement.
• Coordinate with the sales and operations team to ensure accurate stock availability, timely delivery, and excellent customer experience.
• Develop and manage online campaigns such as vouchers, flash sales, bundles, and discount programs to boost sales and visibility.

Sales Activities & Customer Engagement

• Actively promote products and solutions to potential customers through both online and offline channels.
• Generate leads and follow up on inquiries from social media, website, and e-commerce platforms.
• Maintain strong relationships with existing customers to ensure satisfaction and repeat business.
• Support sales presentations, product demonstrations, and marketing events or exhibitions.
• Prepare sales quotations, proposals, and supporting documents when required.
• Achieve assigned sales targets, revenue goals, and conversion metrics.
• Collaborate with the marketing team to align campaigns with overall sales objectives.

Content Creation & Branding

• Develop engaging product descriptions, promotional messages, and visual content for marketing and sales use.
• Support the creation of videos, short clips, and infographics to highlight product features and success stories.
• Ensure consistency of brand voice and identity across all digital platforms.

Analytics & Reporting

• Track and analyze the performance of marketing campaigns and e-commerce activities (CTR, CPC, ROI, conversion rates).
• Generate monthly sales and marketing performance reports with actionable insights.
• Conduct competitor and market analysis to support management decisions.

Collaboration & Strategy

• Work closely with management to develop and implement integrated marketing and sales strategies.
• Coordinate with external partners, influencers, and media for promotional collaborations.
• Keep up to date with the latest digital marketing trends, consumer behavior, and industry developments.

Manfaat

• Annual Leave
• EPF & SOCSO
• Medical Leave
• Performance Bonus
• Career Growth Opportunities
• Professional Development & Training

Manfaat tambahan

• EPF / SOCSO / PCB
• Medical Insurance
• Annual Leave
• Medical and Hospitalisation Leave
• Annual Bonus
• Performance Bonus
• Training Provided

Kemahiran
Market Research Digital Marketing Social Media Marketing Content Creation Data Analysis
Peringatan Penting
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Skills Required