Job Description

Role Summary:

Oversee dealer sales operations, manage a team of sales advisors, ensure compliance with Maxis standards, and drive overall sales performance. Sales commission monthly RM2000 and above.

Key Responsibilities

Team Management & Performance

Supervise a team of Maxis Dealers and ensure daily operations run smoothly. Set monthly sales targets and monitor team performance. Provide coaching, product training, and motivate the team to achieve KPIs. Conduct daily briefing, task assignment, and productivity tracking.
Sales & Operational Control

Ensure all sales transactions follow Maxis SOP (registration, MNP, documentation, compliance). Manage inventory: SIM cards, devices, accessories, broadband equipment. Handle escalated customer issues and provide service recovery. Ensure accurate reporting of daily/weekly/monthly sales.
Quality & Compliance

Ensure store follows Maxis branding, merchandising, and retail standards. Monitor fraud risks, documentation errors, and enforce strict verification processes. Ensure team is updated with latest Maxis promotions, system updates, and policies.
Leadership & Support

Work closely with Managing Director on campaigns and targets. Assist in planning roadshows, marketing activities, and community engagement. Recruit, train, and onboard new sales staff when required.
Requirements

Able to work at Parit Buntar area. Preferably minimum 1-2 years of experience in telco retail or sales supervision. Strong leadership, communication, and problem-solving skills. SPM / Diploma or equivalent. Good communication skills in English, Malay, and Chinese (added advantage). Sales-driven and customer-focused personality. Able to work retail hours, Monday to Saturday. Result-driven and able to manage a high-performing sales team.
Can send resume to 012 5888222 Mr Neoh for interview arrangement.

Job Types: Full-time, Permanent

Pay: RM2,000.00 per month

Benefits:

Free parking Maternity leave
Work Location: In person