The Medical Assistant supports doctors and healthcare professionals in delivering high-quality patient care. This position involves both administrative and clinical responsibilities to ensure smooth daily operations within the clinic.
Key Responsibilities Clinical Duties
Assist doctors during patient consultations, examinations, and minor procedures.
Record and update patient medical histories, vital signs, and symptoms.
Prepare examination rooms, sterilize instruments, and maintain clinical supplies.
Perform basic clinical tasks such as:
Taking blood pressure, temperature, pulse, and weight
Administering injections (if certified)
Collecting and labeling laboratory specimens
Wound care and dressing changes
Ensure infection control and compliance with clinic safety protocols.
Support patient education regarding medications, procedures, or follow-up care.
Administrative Duties
Manage patient registration, scheduling appointments, and follow-up reminders.
Handle patient inquiries via phone or walk-ins professionally.
Maintain accurate patient records and update medical software systems.
Support billing, invoicing, and insurance claim processes.
Assist in inventory management of medical supplies and medications.
Ensure the clinic's front desk and work areas are organized and presentable.
Qualifications & Requirements
Diploma/Degree/Certificate in Medical Assistant or related healthcare field.
Valid certification/registration recognized by local health authorities (if applicable).
Knowledge of basic medical procedures and clinical practices.
Strong communication and interpersonal skills.
Ability to multitask in a fast-paced environment.
Computer literacy (clinic management systems is a plus).
Personal Attributes
Professional, calm, and patient-focused attitude.
Strong attention to detail and accuracy.
Team player with a positive working attitude.
Reliable, responsible, and able to maintain confidentiality.
Working Hours & Environment
Clinic-based environment.
May involve weekend or extended hours depending on clinic schedule.
Requires adherence to safety, hygiene, and regulatory standards.
Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM4,000.00 per month
Benefits:
Opportunities for promotion
Professional development
Work Location: In person
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