Job Description

The PositionThe Medical Representative

• Driving Performance - Has the responsibility to meet/exceed sales targets for assigned product(s) within the allocated territory through achievement of related Sales Excellence KPIs
• Executing Customer Engagement Excellence - focuses on executing in-clinic Sales Action Plan by way of Customer Engagement Model, implements off-clinic promotional activities assigned to target Customers and thereby improves the Customer relationship
• Adhering to Compliance, Code of Conducts and Policies - Is responsible to ensure that all company and industry compliance topics/requirements are understood adhered and established local processes followed

Duties & Responsibilities1. Sales Achievement in the assigned territory

• Ensure listing of the company products as required
• Ensure availability of company products as required
• Generate Rx / create demand for company product by utilizing the available resource / tools / trainings
• Ensure Rx are filled and demand is converted into sales
• Continuously identify new growth opportunities

2. Execute Sales Action Plans with excellence

• Validate and fully understand the Sales Action Plans
• Plan for logistics to execute the Sales Action Plans
• Take proactive decision to ensure that high value customer (Gain, Build, Defend) are not missed

3. Customer Relationship Management

• Maintain correct and complete customer data base
• Develop / Validate effective Sales Action Plans
• Track achievement of Sales Action Plans and take corrective actions to ensure that Gain, Build, Defend customer are met on priority
• Utilize Veeva functions like Event Management to record an event, survey function to conduct surveys, CfE function for coaching

4. Superior Selling Capability-

• Knowledge (Disease, Clinical Trials, Product, Marketing strategy and Competition)
• Selling Skills (CEM) in line with Marketing strategies

5. Comply with local regulations, industry and company Code of Conduct

• Comply with all regulations regarding interactions with healthcare professionals and follow company Code of Conduct
• Take necessary action on issues of compliance
• Be a role model in compliance with local regulations, industry and company code of conduct

6. Regular reportsRequirements

• Bachelors degree, preferably in science related studies
• Industry / Product knowledge, Selling skills, Sales Action Planning, Customer Relationship Management, Self development / learning, Communication skills, Planning and organizing, IT literacy
• Direct selling experience in healthcare industry is advantageous
• Deliver results, take initiative

Boehringer Ingelheim