Job Description

At AIA we\xe2\x80\x99ve started an exciting movement to create a healthier, more sustainable future for everyone.It\xe2\x80\x99s about finding new ways to not only better people\'s lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you\xe2\x80\x99re not just safeguarding AIA\xe2\x80\x99s financial wellbeing. You\xe2\x80\x99re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.If that interests you, read on.About the RoleTo align and support the department in delivering high quality output in insurance applications processing/underwriting. Hence, the department achieve the Service Level Agreement in TAT and Quality signed with the business partner.Job Responsibilities:Underwriting Quality Assurance (40%)To perform data analytics based on the audit fieldwork done by Training TeamTo prepare monthly internal audit report upon completion of audit fieldwork by Training Team with findings and mitigation actionTo ensure timely reporting of audit findings and recommendations for underwriter\xe2\x80\x99s response and finalization of monthly internal audit reportTo collect and consolidate the error result from monthly internal audit report and weekly error sharing file send by production teamTo identify areas of improvement in the underwriting quality based on monthly internal audit report and weekly error sharing file send by production team, develop and conduct relevant training for improvement purposeTo play a role as the person-in-charge or custodian in maintaining department\xe2\x80\x99s Shared Folder (including SharePoint page) with updated documentsTraining \xe2\x80\x93 Quality and TAT (40%)To prepare / outline the training modules/schedule for new joiners and existing staff (for upskilling or upgrading authority)To compile and update any changes, updates and/or revisions to any of the training materials, team\'s processing approaches & practicesTo provide constant review, monitoring, feedback & coaching for new joiners in terms of underwriting quality and productivityTo review MCV/Non MCV/Macau cases for authority granting/upgrading recommended by team leaders and make justification before sending for approvalTo maintain authority certification record and training relevant documentsTo liaise with HK Business Partner on underwriting guidelines related issuesAd Hoc Project (20%)To involve or assist in organizing, managing and controlling the various stages of the assigned projects / initiatives in ensuring the projects are executed according to the schedule and qualityTo prepare summary and analysis report to Head of Department (HoD)To ensure that all executed related projects are well documented for future referral purposeTo make use of the various available data and identify areas of improvement in underwriting process or guidelinesJob Requirements:Education: Bachelor\'s Degree, Post Graduate, Professional Degree in Medical Science, Bioscience background, Insurance or equivalent qualifications.Proficient in both written and spoken English & Chinese. Passing Chinese subject in SPM is a MUST.Customer oriented, self-motivated, proficient in Microsoft Office.Able to adapt desk-bound working environment, working shift including weekend on rotation basis & able to work overtime beyond normal office hour (including weekend & public holiday).Experience in leading team is advantageAt least 7 years of experience in underwriting of Life insurance industryBuild a career with us as we help our customers and the community live Healthier, Longer, Better Lives.You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

AIA