Job Description

Position: Medication Support Liaison

Position Purpose
The Medication Support Liaison (MSL) will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties. You will be based in our Kuala Lumpur office based in Bangsar South.

• The role will involve effectively assist the Patient Care Leader in managing a drug access program(s) by liaising with hospitals, and pharmacies, and patients.
• You will need to ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines.
• Ensure that current patients receive their drugs quickly and efficiently.
• Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal review.
• This includes monitoring and tracking patient files in collaboration with Axios staff in \xe2\x80\x9creal time\xe2\x80\x9d as patients proceed through the program. Maintain and update electronic program files, including patient and quality assurance data.

You will be required to attend and complete Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data. Report any adverse events/product complaints as per client\xe2\x80\x99s requirements and/or Axios SOPPs. Conduct administrative duties for the office. You will need to have strong Excel and systems experience.

Educational Background and Experience:

• We require someone who has completed a Degree in Healthcare and have 2-3 years experience medication supply chain and data entry.
• Fluency in English also.
• Excellent Attention to Detail.
• Systems and Excel experience in order to conduct daily reports, data monitoring and patient medication management

Job Circumstances

• The position is based in our regional office, and it does entail frequent travel to Clients and partners which may be outside your designated region.
• Flexibility in ability to travel as well as working hours is essential.