, we're more than just a gym, we're a fitness community built on energy, discipline, and transformation. Our team takes pride in offering a premium workout environment with a personal touch. We're now looking for a
Membership Consultant cum Customer Service
to be the welcoming face of our brand and ensure smooth daily operations.
Key Responsibilities
Greet and assist members and visitors with a warm, professional attitude.
Handle membership sign-ups, renewals, and inquiries via phone, walk-in, and WhatsApp.
Manage daily check-ins, bookings, and front desk administrative tasks.
Support daily cash handling, payment processing, and basic record keeping.
Coordinate with trainers and management on class schedules and appointments.
Maintain cleanliness and organization of the reception area.
Assist in stock management for supplements, merchandise, and gym supplies.
Prepare simple daily reports (attendance, sales, or administrative updates).
Requirements
Minimum
SPM / Diploma
in Business Admin, Customer Service, or related field.
Prior experience in
sales, or customer service
roles is an advantage.
Friendly personality with excellent communication skills in
English and Malay
(Mandarin is a plus).
Basic computer literacy (MS Office / Google Workspace).
Able to work
on shifts
, including weekends and public holidays.
Passion for
fitness and a healthy lifestyle
is highly preferred!
Why Join Us
Be part of
Malaysia's leading premium gym community
.
Fun, dynamic, and fitness-driven work culture.
Opportunity to grow your career in fitness management and customer service.
Complimentary
gym membership
and staff discounts on classes and products.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,800.00 - RM4,200.00 per month
Benefits:
Additional leave
Flexible schedule
Free parking
Health insurance
Maternity leave
Opportunities for promotion
Professional development
Application Question(s):
When are you available to start the job?
What is your expected monthly salary?
Do you have your own transport?
Experience:
Customer Service: 1 year (Preferred)
Work Location: In person
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