Mindshare | Business Director

Kuala Lumpur, Malaysia

Job Description


Overview of job

Mindshare is an agency of GroupM, the world\xe2\x80\x99s largest media investment company and are a part of WPP. GroupM is the world\xe2\x80\x99s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Client Lead to join us. In this role, you will be responsible for one or more assigned accounts while helping in developing and couching a team. At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.
Reporting of the role This role reports to Client Partner 3 best things about the job:

  • A fun and dynamic environment that combines the best of being entrepreneurial whilst at the same time being part of the largest media company in the world.
  • Good exposure to a variety of client portfolios, which will be valuable for your career portfolio.
  • The opportunity to be part of the driving force for the group\xe2\x80\x99s continuous improvement and growth as a media professional.


In this role, your goals will be:
In three months:
  • Grasped the client portfolio operationally and ensure that day-to-day client servicing needs are met.
  • Demonstrated to direct reports (Managers, Planners, Senior Buyers) the capability and know-how to guide them and to add value to what they do on a day-to-day basis.
In six months:
  • Fostered strong client relationships across the client portfolio for self and team and already have a strong understanding of the client\xe2\x80\x99s key business requirements.
  • Demonstrated the ability to guide and coach team, helping them improve their strategic thinking skills and capabilities as well as their digital, data and content knowledge.
In 12 months:
  • Demonstrated the ability to develop and diversify clients and translate them into commercial opportunities.
  • Successfully sold in an out-of-scope project and/or participated in a winning new business pitch
Responsibilities of the role: Client leadership and management
  • Foster strong client relationships and develop strong understanding of the client\xe2\x80\x99s business.
  • Proactively build relationship with senior marketing clients and position self as trusted advisor to them. Assist with engagement of MD with key senior clients.
  • Provide strategic input to team and lead the delivery of strategic and innovative solutions to clients.
  • Maintain up-to-date knowledge of media and market trends and opportunities and apply them to the client\xe2\x80\x99s business. Develop and deliver strategic initiatives on key clients.
  • Foster strong relationships with working partners, both internal and external, to deliver collaborative and integrated solutions to clients. Partner with SU leads to drive diversification on portfolio of clients.
  • Ensure that the delivery of work across all functions is to standards.
  • Lead in contract negotiations, competitive and media market reviews, cost savings exercises, client appraisals of the agency and client business review sessions.
Team leadership and management
  • Lead and motivate team to effectively deliver to client needs, team and company goals.
  • Ensure timely team appraisals and clear development goals for team members; identify and follow through on appropriate training and career development for team members.
  • Guide and coach the team to improve their skillsets and capabilities.
  • Support MD in managing the recruitment and retention of direct reports including building business cases for resources and closing the loop on HR/admin requirements.
Business and commercial support
  • Support Partner in managing key client revenue and profitability versus team costs \xe2\x80\x93 QRF & BUD planning and implementation.
  • Lead client DNA planning encompassing client business reviews and development strategies to support overall business plans. Develop and implement initiatives that help diversify portfolio revenues and increase revenues for portfolio.
  • Support in new business development by leading and/or supporting new business pitches.
  • Support the agency\xe2\x80\x99s competitiveness and visibility in the market through attendance of industry functions, creating portfolio publicity and contributing to award entries.
What you will need:
  • More than 8 years\xe2\x80\x99 experience as the senior contact on key accounts that the main services focus on media plans and key tactics.
  • Sound knowledge of the digital landscape and able to consult clients on digital planning
  • Broad background, exposure to and experience in the entire research, planning and implementation process. Excellent grasp of communications strategy with a full understanding of how media and digital works and key advertising principles.
  • A full understanding of clients\xe2\x80\x99 business, competitors, customers and objectives and a sympathetic incorporation of these considerations into the communications strategy.
  • Good organizational skills in handling several projects at the same time, being able to set priorities, keep to deadlines, work effectively under time pressure.
  • A sound understanding of trading issues and how this impact on media strategies.
  • Possess good verbal and written communication skills as well as strong selling skills.
  • Appreciation and ability to interpret numbers and data.
  • A good rapport with colleagues across all divisions, clients, other agencies and media owners.
  • Expertise in all relevant industry software and systems

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Job Detail

  • Job Id
    JD878220
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned