Job Description

A Mixue Outlet Manager is responsible for overseeing the daily operations of a Mixue store, ensuring smooth service, maintaining quality standards, and managing the team.

Job Title: Mixue Outlet Manager

Responsibilities:

1. Store Operations

Oversee daily store operations, ensuring smooth workflow and efficiency.

Maintain cleanliness and hygiene according to Mixue's standards.

Manage stock levels and coordinate with suppliers for inventory replenishment.

2. Staff Management

Supervise and train staff to ensure excellent customer service.

Schedule shifts and manage attendance.

Motivate the team to meet sales and service targets.

3. Customer Service

Ensure a positive customer experience by maintaining service quality.

Handle customer complaints and resolve issues promptly.

4. Sales & Reporting

Monitor daily sales and work towards achieving sales targets.

Prepare and submit sales reports to management.

Implement promotional activities to boost sales.

5. Cash Handling & Admin

Ensure accurate cash handling and daily closing procedures.

Maintain records of expenses, payroll, and other store-related documents.

Requirements:

Experience in Mixue management is an advantage.

Strong leadership and communication skills.

Ability to work under pressure and solve problems effectively.

Basic knowledge of inventory.

Language: English , Bahasa, Proficiency in Mandarin is an added advantage.

Job Types: Full-time, Permanent

Pay: RM2,600.00 - RM3,500.00 per month

Benefits:

Opportunities for promotion Professional development
Experience:

F&b manager: 1 year (Preferred)
Work Location: In person