Job Description

Job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we\xe2\x80\x99re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers open more doors than others.

If you\xe2\x80\x99re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world\xe2\x80\x99s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC\xe2\x80\x99s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers\xe2\x80\x99 needs.

We are currently seeking an ambitious individual to join our Wealth and Personal Banking team in the role of Mobile Banker (Cards) working together with colleagues to define, manage and achieve divisional business targets.

Principal Responsibilities:

• Responsible for generating income through acquisition of credit card/personal loan sales as core products and cross-selling other range of other Retail Banking and Wealth Management products and services.
• Responsible for consistently meeting individual sales targets and strive to achieve the sales targets.
• Working together with Team Leader/Managers to plan sales activities.
• To ensure high standard of sales and service levels as required by bank\xe2\x80\x99s standard by providing excellent customer engagement and experience journey.
• To ensure all customers information are acquired, updated, stored and maintained accurately.
• To ensure the requirements of the Sales Quality Standards are met by minimizing snags and breach.
• To ensure all operational procedures are maintained within stipulated guidelines/regulations, audit requirements, compliance and other procedure manuals pertaining to the job.

Requirements

Requirements:

• 2 - 3 years of experience in sales related industry
• Financial Industry sales experience will be an advantage
• Minimum a diploma. Degree would be added advantage
• Sales experience in Credit Cards, Personal Loans or other bank products
• Experience in a direct sales environment would be an advantage
• Good interpersonal skills

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritized.

You\xe2\x80\x99ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank Malaysia Berhad

HSBC