Brand : Carlcare Service Center (Authorized Service Center of Infinix,Tecno,Itel)
Location:
No. 20, Jalan Seksyen 2/2, Batu 11 Cheras, 43200 Cheras, Selangor
Working Hours:
Monday to Friday , 10:00 AM - 7:00 PM / Saturday - Half day
Off Days:
Sundays & Public Holidays
Position Summary:
We are looking for an experienced and responsible
Smartphone Technician
who is not limited to just back-end repairs. This is a
frontline position
where you will be repairing phones
face-to-face in front of customers at the reception
, while also assisting with
admin and customer service tasks
when required.
?
Key Responsibilities:
Perform
face-to-face repairs
in front of customers at the service reception.
Diagnose and repair mobile phones (LCD, battery, sub-board, casing replacement, etc.).
Test devices to ensure full functionality after repair.
Handle walk-in customers, explain technical issues, and provide repair recommendations.
Assist with
admin duties, paperwork
, and support
customer service
tasks.
Work closely with the
Branch Manager and follow team instructions
.
Be flexible and willing to
multi-task
across different roles within the branch.
?
Requirements:
Minimum
Diploma
qualification.
2-3 years of experience
in a mobile phone
service center environment
.
Comfortable with hands-on repairs and direct interaction with customers.
Strong sense of responsibility, punctuality, and customer service mindset.
Ability to adapt and
support other job roles
when required (not just a pure technician role).
Job Type: Full-time
Pay: RM2,200.00 - RM2,800.00 per month
Experience:
Mobile Phone Technician: 2 years (Required)
Work Location: In person
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