Job Description

HSBC Bank Malaysia Berhad Hiring! Full Time Mortgage Advisor in Selangor, Earn up to MYR 8,000 - Ricebowl
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Mortgage Advisor
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MYR6,000 - MYR8,000 Per Month
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Posted 2 hours ago o Closing 16 Oct 2025
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Requirements

• A university degree is preferred for this role as its involves analytical capacity and quick and measured responses on a daily basis.
• Candidates must have at least 2 to 3 yrs experience in managing and dealing with quality assurance and audit related in a sales environment. Experience in Mobile Sales/Direct Sales environment will be an added advantage.
• Must be meticulous, detailed and must be strong in written English to be able to present findings and recommendation from a Quality Assurance perspective.
• Candidate must be well versed with the various risk factors and system dependency and be able to make suitable decisions.
• Candidate must be proficient in English. Mandarin and Bahasa Language will be an advantage.
• Advanced computer skills in Excel, Power point and word is the key requirement for this role.

Responsibilities

• To handle all referred mortgage applications by LG Type 2.
• To perform verification of customer information included personal details, income declaration and payment capacity prior submission via recorded telephone.
• To appeal and follow up on customer mortgage application status. Provide sound justification and write up for customer application.
• To ensure all customer documents is in order prior submission and follow up with customer on additional required information during sales process.
• To ensure all mortgage application are accurate and in accordance with the HSBC Bank policy standards and regulatory requirements.
• Meeting customer expectations in terms of efficiency, accuracy, timeliness and professionalism of respond either face to face or at the telephone.
• Make a regular visit to LG Type II agency to maintain strong referral relationship and timely update on policy update and on-going promotion.
• To ensure high standard of sales and service level as required by bank's standard by providing excellent customer engagement and experience journey.

Benefits

• EPF/SOCSO
• Annual Leave
• Medical Leave
• Medical insurance
• Training provided

Additional Benefits

• Annual Bonus
• Annual Leave
• Allowance Provided
• EPF / SOCSO / PCB
• Medical Insurance
• Medical and Hospitalisation Leave

Skills
Knowledge of Mortgage Products Communication Skills Presentation Sales Mortgage Lending Real Estate Knowledge Negotiation
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