Job Description

About this opportunity!

We are now looking for a MS Automated Operations Engineer to secure the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level

What you will do

• Delivery, execute the MS Broadcast Playout MSTOP processes to ensure that services provided to our customers align to SLA performance levels and delivery expectations. Manage 1st Level Service Monitoring and Event Management
• Ensures the contribution and distribution of primarily live content is scheduled, received, recorded and transmitted as per requirements, following the MSTOP MS Broadcast Content Logistics process.
• Secure that distribution transmissions are being delivered to the Ericsson demarcation point as per SLA.
• Perform continuous resource and service status and performance monitoring to proactively detect possible failures and act upon them to ensure 1st level restoration and repair

You will bring

• University degree in Electrical/Electronic Engineering, Telecommunications, Computer Science or equivalent experience in a related field
• 3 years of experience in an IT Telco as Level 1 Engineer will be advantage
• Delivering Results & Meeting Customer Expectations
• Understanding of SLA (Service level Agreement) concept
• Advanced understanding and development experience of web service, soap protocol

Why Join Ericsson?

At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build never seen before solutions to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to interviewsupport@ericsson.com

We are proud to announce at Ericsson Malaysia, our employees have once again voted us as a Great Place to Work and we have been officially Certified(TM) in 2022. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture."

Be where it begins

Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds - you will be redefining it at a company where you're empowered to lead and perform at your very best.

Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities.

We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

to find out more about our benefits.