Job Description

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today\xe2\x80\x99s \xe2\x80\x98iNTTerconnected\xe2\x80\x99 world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world\xe2\x80\x99s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team? This role will take a lead in the operational uptime and continued expansion of LogicMonitor\'s production of the TechOps infrastructure by serving as a technical architect and a facilitator of operational excellence. Responsibilities include design and implement new production deployments of SOA-based software across global physical and cloud data centers as well as provide guidance in organizing, securing and automating existing infrastructure and deployments.
Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.

Provides support to customers/users where the product is highly technical or sophisticated in nature.

Working at NTT

• Maintain uptime of LogicMonitor\'s SaaS based service and drive technical/process enhancements to improve uptime
• Deploy production applications and drive improvements to the deployment process
• Design and deploy new application components
• Design and deploy new infrastructures and integrations
• Ensure security of the production environment
• Meet with prospective customers as needed
• Write code to automate various aspects of infrastructure maintenance and and deployments
• Support development and work closely with developers to drive operational and architecture/design changes
• Own, manage, and execute multiple large and technically complex projects across teams
• Act as a strategic resource for the company with the ability to develop and deliver technical presentations for other departments, customers, and conferences
• Consistently lead by example in providing good documentation, thorough runbooks, attention to detail, and DDFD completeness in work.
• Ownership of the new-hire process
• Providing alignment between business objectives and the team\'s pursuit of technology improvements
• Ownership of remediation actions for Service Disruptions and Outages
• Develop and maintain relationships with other groups within LogicMonitor to help ensure the forward trajectory of company
• In conjunction with the Principal Engineer and the Director of TechOps, help monitor work output, quality, and timeliness; help maintain the balance between planned and unplanned activities, help with task prioritization and assignment
• In a boots on the ground role, make decisions, build consensus, escalate, and communicate as appropriate to facilitate the success of a project, and the success and cohesiveness of the team and the company.
• Provide direct technical guidance to help team members achieve goals and improve their productivity.
• Participate in the recruitment and hiring of new engineers

What will make you a good fit for the role?

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

Being part of a global pioneer \xe2\x80\x93 where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

Being at the forefront of cutting-edge technology \xe2\x80\x93 backed with a 150-year heritage of using technology for good. With 40% of the world\xe2\x80\x99s internet traffic running on our network and where Emoji were first invented, you can be proud of the group\xe2\x80\x99s many new \xe2\x80\x98firsts\xe2\x80\x99.

Making a difference \xe2\x80\x93 by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

Being your best self \xe2\x80\x93 in a progressive \xe2\x80\x98Connected Working\xe2\x80\x99 environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

Having ongoing opportunities to own and develop your career \xe2\x80\x93 with a personal and professional development plan and access to the broadest learning offerings in the industry.

NTT Corporation