Job Description

Job Summary: Point of contact for IT and Business stakeholders. Anchor critical production incidents/outages recovery, work with different partners to ensure applications are recovered within agreed SLA. Closely work with Offshore team in driving continuous improvements in reducing debts thru problem management framework and implementation of automation solutions. Technical Skills : 10 Years of experience in IT industry with 4-6-year experience in Production support engagements (ITIL V4 Certification). Angular, Dot Net, Web API, Type Script, JQuery, Azure with AKS Key Responsibilities: Good in technical capabilities, good exposure and understanding application software architecture, development, support, and operation. Experience in managing stakeholders with consultative style of communication when addressing issues and solutions. ITIL Process exposure for Service Management - incident management, problem management, change management, etc. Good technical background on .Net or any other software / programming languages. Good knowledge and skill in database such as MSSQL, Azure Storage Explorer, DB concepts. Good knowledge in API, webservices and other integrations technologies. About Cognizant : Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we\'re improving everyday life. See how at www.cognizant.com or @cognizant . Employee Status : Full Time Employee Shift : Day Job Job Posting : Feb 19 2024 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world\'s leading professional services companies, transforming clients\' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

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