Job Description

Job Title : Network Engineer (CCNP) - Mandarin Speaker Location : Kuala Lumpur , Malaysia Position Overview: We are seeking a talented and experienced Network Engineer with CCNP certification to join our dynamic team. As a Network Engineer, you will play a crucial role in designing, implementing, and maintaining our network infrastructure. Proficiency in Mandarin is essential, as you will be collaborating with our global team and engaging with Mandarin-speaking clients. Job Purpose: Independently provides full design, configuration and support for common data or voice networking implementations (HW and SW), including contact center and network security technology. Assists senior technicians in design, configuration and support of backbone networks, security DMZs, Storage Area Networks (SAN), Computer Telephony Integration (CTI) solutions, contact center and Intelligent Choice Response setup, and other highly complex and critical solutions with regional and potentially global impact. Ensures appropriate failover solutions are implemented and tested to meet business continuity needs. Performs complex video networking for Board meetings and conferences. Provides global support to resolve network outages and help diagnose application problems. May also provide technical guidance to Associate Network Engineers. Responsibilities: Designs, configures, and implements network solutions to support changes to teams, offices and applications, and to incorporate new features to optimize services. Solution components may include departmental switches, enterprise switches, routers, firewalls, VPN gateways, IP telephony, IVR, Automated CAll Distribution (ACD), and other network technologies. (55%) Provides full operational support for regional network services the provide customer access to revenue-generating applications and colleague access to systems used to run the comapny and support customers, with limited assistance from more senior engineers in mission critical and/or highly complex situations. (30%) Creates and maintains technical documentation, asset inventories and configuration information. (10%) Analyzes vendor invoices for accuracy, maintains inventory and orders equipment (5%) Knowledge, Skills and Experience: Bachelor\'s Degree with Network Engineering or Related Field of Study preferred. Other Education / Certifications: - Cisco Certified Network Professional (CCNP) Enterprise, CCNP Data Center, Microsoft Azure Associate, Cisco Unified Contact Center Enterprise (UCCE) Specialist, F5 (or other load balancer) Certified Administrator, Solar Winds Certified Professional Able to execute instructions and to request clarification when needed. Able to perform basic mathematical calculations. Able to recognize and attend to important details with accuracy and efficiency. Able to communicate clearly and convey necessary information. Possesses strong multi-cultural interpersonal skills. Possesses strong organizational and time management skills, driving tasks to completion. Able to constructively work under stress and pressure when faced with high workloads and deadlines. Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities. Able to work independently with minimum supervision. Able to maintain confidentiality of sensitive information Able to build solid, effective working relationships with others. Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others. Able to quickly learn new systems and technology. Able to use relevant computer system applications at an advanced level Working Conditions: Consistent non-standard work or overtime as business requires. On-call availability required as necessary. Professional, office environment. Some travel required. How to Apply: If you are a talented Network Engineer with CCNP certification, fluent in Mandarin, and ready to take on a challenging role in a dynamic environment, we would love to hear from you! Please submit your resume. Feel free to customize this template based on your specific company details, requirements, and preferences.

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