Network / Operation and Maintenance Engineer (Application Support Engineer)
Job Overview:
We are seeking a dedicated
Application Support Engineer
to join our
Network and Maintenance Operations
team. This role focuses on maintaining application systems, troubleshooting issues, managing incidents, and ensuring smooth operation through timely support and resolution.
Key Responsibilities:
Maintain and monitor the health of application systems.
Troubleshoot and resolve software issues and incidents.
Support users and coordinate with development teams for escalations.
Document solutions and improve incident resolution processes.
Ensure minimal system downtime and service interruptions.
Qualifications:
Education & Skills:
Proficiency in
English and Mandarin
is
mandatory
.
Strong analytical, communication, and teamwork skills.
Knowledge of basic
Java
, and hands-on experience with
MySQL
,
MongoDB
, and
PostgreSQL
.
Bonus Points For:
Prior experience in application or system support.
Familiarity with incident management tools and service desk environments.
Job Type: Full-time
Pay: RM6,000.00 - RM11,000.00 per month
Education:
Bachelor's (Preferred)
Experience:
Network / Operation and Maintenance Engineer: 2 years (Required)
Application Support: 2 years (Preferred)
Java basics, MySQL: 2 years (Preferred)
MongoDB, PostgreSQL: 2 years (Preferred)
Language:
Mandarin (Required)
Work Location: In person
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