Job Description

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-5b2d4898>Network Quality Control Officer (Mandarin Speaker)FollowMYR2,800 - MYR3,800 Per Month,Fresh GraduatesFast ResponseBe an early applicant!Posted 3 hours ago Closing 31 Jan 2025Be an early applicant!SaveApplyRequirements

• Mandarin speaking candidate Only
• Bachelor's degree or above or equivalent in related fields
• 1 years of experience in Express, Logistic or other related businesses
• Proficiency skills at MS. Office, especially Excel and PowerPoint
• Ability to communicate and collaborate well with related team
• Willing to work 6 days per week ( Saturday - Work From Home )

Responsibilities

• Tracking delivery performance metrics such as delivery times, success rates, customers satisfaction to identify area for improvement
• Inspect completed work and/or work in progress to determine whether the work meets specifications and plan requirements
• Identifying bottlenecks or inefficiencies in the parcel delivery process
• Note and report on work that does not meet requirements to Network QC Supervisors
• Educate couriers on the required standards
• Work with senior managers to identify approaches and methods to improve overall quality.
• Coordinate the dispatch of delivery tasks, track parcel movement, and conduct statistical analysis of service tasks, tracking their progress and analyzing service incidents such as lost or damaged parcels Responsibilities

Benefits

• Insurance coverage
• EPF,SOCSO,EIS
• Annual Leave & Public Holidays

Additional Benefits

• Performance Incentive
• Allowance Provided
• EPF / SOCSO / PCB
• Annual Leave
• Medical and Hospitalisation Leave
• Medical Insurance

SkillsQuality Assurance Communication Skills Problem-Solving Analytical Thinking Mandarin Network Quality ControlImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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