Saddleback Solutions offer Consultancy and Professional Services to our Partners and Clients. We partner Palo Alto Networks, Juniper Networks and Arista worldwide, and we indirectly Partner AWS, so there are always lots of varying opportunities that come up.We have long standing and close relationships with our consultants and our partners so we can represent you fully. We offer free training for all our consultants should they wish to expand their knowledge and profiles while with us.We have an education services arm also, so our consultants once qualified can also offer their services running workshops or bootcamps between projects or even full time.We will support you the best way we know howThe Role:You will provide guidance and technical expertise to clients deploying our security integrations. You\xe2\x80\x99ll act as the technical partner, providing strategic guidance around complex systems to secure a digital environment. Interacting directly with the client, you\xe2\x80\x99ll partner closely with client personnel to guide and suggest integrations to better serve their success. Your thorough understanding of our product integrations contributes to the development of new principles and concepts \xe2\x80\x93 providing detailed analysis around what\xe2\x80\x99s working, what\xe2\x80\x99s not, and what could be better.You enjoy implementation work, are proactive about resolving potential concerns, and operate well around strict best practices that enable our clients on their road to a more secure digital world. You\xe2\x80\x99re creative, innovative, and you love a challenge \xe2\x80\x93 learning how integrations might work better around new products and technologies.Your Impact:- Build custom security policies and application signatures for unique client environments- Consult and guide customers on security standard best practices methodologies and act as trusted advisor for clients on behalf of Palo Alto Networks- Analyze logs and events from the solution and supply threat analysis reports, providing input and direction as applicable- Work proactively with our Technical Assistance Center to troubleshoot and diagnose cases as escalations arise- Mitigate web-based threats in a timely manner- Maintain the implemented solution and provide mentorship on code upgrades, changes to the platform, and new technology developments- Work with sales account team to help formulate a technical strategy to address customer business needs- Support direct manager in managing business needs through weekly reports and Quarterly Business Reviews- Engage with the account team to allow them to clearly understand the customer business & technical requirements as you learn through active engagement with the clientIdeal ProfileMust Have:
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