Job Description

Kuala Lumpur, Malaysia
Company: Singtel Group
Be a part of something BIG!
We are looking for a highly skilled and hands-on Network Engineer who can support and enhance our critical IT infrastructure. The ideal candidate will have strong practical experience in firewall management (Checkpoint, Fortigate) and load balancer technologies (F5, Foundry, or Radware), ensuring seamless network performance, availability, and security in line with our SLAs
Make an Impact by:

• Support all Cisco Network devices and Checkpoint & Fortigate Firewalls, F5/Foundary/Radware load balacers, DNS, SDN, IPAM, Wireless,Tacacs and VPN
• Configures, tests, and maintains LAN/WAN equipment and related services.
• Perform regular monitoring and maintenance of the network infrastructure to ensure optimal performance and availability
• Comply to ITSM/ITIL methodologies in daily operation e.g. Change, Incident, Service Request & problem management.
• Respond promptly to Network incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated
• Collaborate with network administrators and engineers to design and implement network upgrades, expansions, and changes, ensuring minimal disruption to network services.
• Maintain network documentation, including network diagrams configurations, and standard operating procedures (SOPs).
• Coordinate with vendors and service providers for network equipment procurement, maintenance, and troubleshooting.
• Provide technical support and guidance to end-users and other IT teams regarding network-related issues, troubleshooting steps, and preventive measures.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Support service continuity measures i.e., backup/restore procedures & disaster recovery plan.

Skills for Success:

• A Degree in Computer Science / IT or equivalent
• A minimum of 3 years' experience and above with hands-on experience in handling Load Balancer (F5, etc) and Firewall is required
• Experience with Cisco routers/ switches/ LAN/ WAN or equivalent is a plus
• Exposure in Cisco Wireless and ISE or IDS/ IPS is an added advantage
• Strong technical competency with recognized professional certifications in either Network & Security or Systems domain
• Ability to work on 12-hour shift or 24x7 whenever needed

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Skills Required