Job Description

We are Malaysia\'s leading Credit Reporting Agency (CRA) and we are aggressively expanding our business, and looking for dynamic, driven and motivated individuals to join our team. Our Direct-To-Consumer segment (D2C), is one of our fastest growing product areas in the market, with an abundance of expansion plans and innovative ideas on hand.

• To provide administrative support to the Senior Regional Sales Manager and Regional Sales Manager.

• To provide Sales Coordination and Support to the Sales Team which including the Customer Request, Pre & Post Customer Sign-Ups Documentations and Follow-Ups

• Managing the correspondence between the regional sales team and relevant department from HQ for any customer request/issues/sales related matter.

• To performed basic administration in Salesforce system for the related sales activities, customer information and reports.

• Provide backup support for regional office general administrative functions.

• Liaise with HQ Admin team on the travelling arrangements for hotel, flight, transport & refreshment arrangement which include for nationwide sales staff that cover events such as sales conference and incentive trip. Prepare and submit the travel request form (TRF) to support the staff travelling arrangements.

• To coordinate the interview arrangements for sales staff hiring for Sarawak region, engage with HQ HR to facilitate the submission of the required documents and issuance of the offer letter (LOA) for the shortlisted candidates.

• Prepare weekly, monthly, or quarterly reports as required to monitor the performance and target delivery of the sales staff, e.g (Sales standard performance (SPS), Consistent performance tracking (CP), new joiner report card, probation review form to evaluate and rectify the staff performance

• Support on the establishment of the cold call day (CCD) for the sales staff. Monitor and furnish the staff achievements for the cold call.

• Assist to coordinate with HQ Admin team on the preparation of the name card for sales staff. Manage on the issuance of the Company\'s T-Shirt for all BDOs in respective regions for any participation of events, teambuilding activities such as sales conference.

• To help Sarawak RSM and BDOs to raise tickets in SNOW and follow up with IT team to rectify the highlighted issues.

• Manage business development officer (BDO) resignation, arrange for the staff\'s exit process, and submit all the relevant resignation documents to HR HQ to smoothen the staff resignation.

• Manage the issuance of the Company\'s properties such as I- Pad, parking card, access card. Ensure staff surrender the company\'s properties on their last working day. Update HR HQ staff on the status of the company\'s properties.

• Organize activities and events for sales staff within the allocated budget to encourage teamwork and good rapport within the team members.

• To manage the SME FB lead and channel the active leads to Commercial RSMs for their engagement.

• Provide online training and servicing to existing client

• To undertake any other tasks and jobs as may be assigned by the management/ superior from time to time.

• Candidate must possess at least SPM, Diploma or Degree in any related field.

• Proficiency in both written and spoken English, Chinese and Bahasa Malaysia.

• PC literate and well versed with Microsoft Excel and Microsoft Word.

• Demonstrate good interpersonal and communication skills.

• Disciplined, possess a positive attitude, ability to multitask, with an outgoing personality.

• Fresh graduates are encouraged to apply.

• Applicant must be willing to work in Kuching Sarawak

• Possess own transport

• Able to work independently, innovative, results-oriented, team player, and highly motivated personality

Spoken Language: Malay, English, MandarinWritten Language: Malay, English, Mandarin

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