Job Description

We are Malaysia\'s leading Credit Reporting Agency (CRA) and we are aggressively expanding our business, and looking for dynamic, driven and motivated individuals to join our team. Our Direct-To-Consumer segment (D2C), is one of our fastest growing product areas in the market, with an abundance of expansion plans and innovative ideas on hand.Training Program Development:

• Collaborate with department heads and subject matter experts to identify training needs and goals.

• Design, develop, and customize training programs that address specific skill gaps and organizational requirements.

• Ensure that training materials are up-to-date, engaging, and aligned with industry best practices.

Training Delivery:

• Conduct in-person and virtual training sessions, workshops, and seminars for employees at all levels.

• Foster an interactive and participative learning environment, encouraging employee engagement.

• Adapt training methods to accommodate various learning styles and preferences.

Training Needs Assessment:

• Conduct thorough training needs assessments on a regular basis to pinpoint skills and knowledge gaps.

• Analyze performance data and feedback to continually refine training programs.

• Collaborate with HR to create individualized development plans for employees.

Content Creation:

• Develop comprehensive training materials, including presentations, e-learning modules, training manuals, and multimedia resources.

• Leverage technology and e-learning platforms to enhance training delivery.

Training Administration

• Manage the administration of training programs, including scheduling, participant registration, and logistics.

• Maintain accurate training records and documentation, ensuring compliance with regulatory requirements

• Generate reports on training metrics and performance to inform management decisions.

• Stay up-to-date with HRDC grant schemes and funding opportunities

• Collaborate with HRDC to apply for and manage grants to support training initiatives

• Ensure compliance with HRDC grant guidelines and reporting requirements.

Evaluation and Feedback:

• Establish key performance indicators (KPIs) to assess the impact of training on employee performance.

• Collect and analyze feedback from trainees and supervisors to gauge training effectiveness.

• Make data-driven improvements to training programs and delivery methods.

Vendor Management:

• Identify and evaluate external training providers, negotiate contracts, and oversee the delivery of external training programs.

• Collaborate with vendors to ensure the alignment of external training with internal objectives.

Budget Management:

• Develop and manage the training budget, optimizing resources and minimizing costs while maintaining training quality.

• Bachelor\'s degree in Human Resources, Education, or a related field.

• Proven experience as a Training Executive or in a similar role, with a strong track record of successful training program development and delivery.

• In-depth knowledge of training methodologies, adult learning principles, and instructional design.

• Proficiency in training software and tools.

• Familiarity with HRDC requirements and procedures

• Certification in training and development is desirable.

• Proven experience as a Training Executive or in a similar role, with a strong track record of successful training program development and delivery.

• In-depth knowledge of training methodologies, adult learning principles, and instructional design.

• Proficiency in training software and tools.

• Familiarity with HRDC requirements and procedures

• Certification in training and development is desirable.

• Exceptional communication, presentation, and facilitation skills.

• Outstanding organizational and project management abilities.

Spoken Language: Malay, EnglishWritten Language: Malay, English

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