Night Auditor Male
Melaka, Malaysia
Job Description
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\xe2\x80\xa2 Balancing the accounts from day shift. \xe2\x80\xa2 Managing front desk activity and handling guest check-ins and check-outs \xe2\x80\xa2 Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference \xe2\x80\xa2 Handling customer requests and complaints and directing other employees or departments accordingly \xe2\x80\xa2 Creating invoices, bills and checks for vendors, employees and contractors \xe2\x80\xa2 Managing and updating all official documentation pertaining to the role \xe2\x80\xa2 Ensuring that all end-of-day activities have been successfully executed by employees in all departments \xe2\x80\xa2 Answering calls and queries related to potential booking
#RosaMalacca, awarded Guest Review Award 2017 from Booking.com, 2018 BCI Asia Merit Interior Design Award, China Preferred Hotel Award and Agoda Gold Circle Awards for Lifestyle Hotel and 2018 TripAdvisor Excellence Certificate.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
#RosaMalacca, awarded Guest Review Award 2017 from Booking.com, 2018 BCI Asia Merit Interior Design Award, China Preferred Hotel Award and Agoda Gold Circle Awards for Lifestyle Hotel and 2018 TripAdvisor Excellence Certificate.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Job Detail
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Job IdJD911965
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMelaka, Malaysia
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EducationNot mentioned