No Night Shift] Basic Rm3000 电子摄影中英平台客服 @ Pj

Ara Damansara, Selangor, Malaysia

Job Description


Requirements:

  • Required at least a qualification of SPM or Above
  • Proficient in Mandarin and English is a must
  • Have no issue to be based in office located in Ara Damansara, Petaling Jaya
  • Willing to work on 5 days with 2 days rotational off day basis (including weekend & public holiday)
  • Able to commit working on 9 hours shift basis between 7:30 to 6pm (Mon-Fri) and 8am to 5pm (Sat & Sun)
  • Able to multitask on regular basis
  • Able to handle customer\'s and solve their enquiries in a professional manner.
  • Able to join on the following date : 1st March 2024
Benefits
  • Salary Package: RM3000 Basic + up to RM 200 KPI allowance + OT allowance
  • EPF + SOCSO, 12 days Annual Leaves and 14 days Medical Leaves
  • 1 month paid training
  • Free Shuttle Van Service to and from LRT station
  • Located nearby to LRT Station Ara Damansara (5 to 10 minutes walking distance)
Scopes:
  • Able to handle inbound and outbound calls in a timely manner
  • Listen and solve customer\'s enquiries or complaints in a professional manner
  • Perform any administrative tasks requires by supervisor
  • Able to transfer incoming calls relating to the relevant department correctly
  • Ensure all SLA are being met appropriately
  • Ensure the end-to-end experience for all customers at a high level of customer satisfaction.
Experience Required: Min 0 Year/s

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Job Detail

  • Job Id
    JD1015792
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3000 - 3200 per month
  • Employment Status
    Permanent
  • Job Location
    Ara Damansara, Selangor, Malaysia
  • Education
    Not mentioned