No Night Shift] Rm 3800 Basic Mandarin English Speaking L2 Customer Service Associate In Digital Photographic Industry @pj (fresh Graduates Are Welcomed)
Petaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia
Job Description
MohonKelayakan
- Required at least a qualification of SPM or above
- Proficient in Mandarin and English is a must
- Required at least 6 months of experience in Customer Service.
- Have no issue to be based in office located at Ara Damansara, Petaling Jaya
- Able to join on the following date: 18 September 2024
- Willing to work on 5.5 days with 2 days rotational off day basis (including weekend & Public Holiday)
- Able to commit working on 9 hours shift basis between 7.30am to 6pm (Mon - Fri) and 8am to 5pm (Sat & Sun)
- Able to multitask on a regular basis
- Able to handle customer\'s and solve their enquiries in a professional manner.
- Able to handle inbound and outbound calls in a timely manner
- Listen and solve customer\'s enquiries or complaints in a professional manner
- Perform any administrative tasks requires by supervisor
- Able to transfer incoming calls relating to the relevant department correctly
- Ensure all SLA are being met appropriately
- Ensure the end-to-end experience for all customers at a high level of customer satisfaction.
- Salary: RM 3800 Basic + up to RM 200 KPI allowance
- EPF + SOCSO, 12 days Annual Leaves and 14 days Medical Leaves
- 1 month paid training
- Free Shuttle Van Service to and from LRT station
- Located nearby to LRT Station Ara Damansara (5 to 10 minutes walking distance)
Maukerja
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Job Detail
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Job IdJD1057490
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia
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EducationNot mentioned