No Night Shift Salary Up To Rm2,500 Mandarin Customer Support Associate
Job Description
Requirements:\xc2\xb7Applicants with SPM level qualification and above\xc2\xb7Proficient in Mandarin (Read, Speak, Type)\xc2\xb7Average in both English & Bahasa Malaysia required for this role\xc2\xb7 Have no issue to work on 9am \xe2\x80\x93 6pm (Monday \xe2\x80\x93 Friday)\xc2\xb7Able to start working on 12nd June 2024\xc2\xb7Have no issue to be fully work based at Petaling Jaya, Selangor Office Scopes:\xc2\xb7 Handling all inbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\xe2\x80\x99s services.\xc2\xb7 To exceed customer\xe2\x80\x99s expectation in terms of customer service & accurate information.\xc2\xb7Work in a team to achieve the required KPI elements SLA.\xc2\xb7Provide customer support for problems and questions of the life insurance policy.\xc2\xb7Provide assistance of the Claims Processing Service.\xc2\xb7Provide guideline to submit Policy Servicing Request. Experience Required: Min 0 Year/s
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Job Detail
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Job IdJD1039126
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:2000 - 2500 per month
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned