Job Description

Vacancy: Native & Non Native Japanese - Customer Service Consultant (For Non- Native Japanese JLPT N1 or N2 only is accepted) *Permanent Job *Account: E-Commerce * Language: : Japanese Speaker (Monolingual) + Kanji writing skills * Location: Kuala Lumpur Sentral, Malaysia. *Salary: RM 8500 - 9,000 (Including all allowances & Performance Pay) *Headcounts: 20 *Joining Date: ASAP or with Notice period *Good to have but not mandatory: - E-Commerce experience - English language *Qualification: - At least 2 years of Customers Service experience is required. - Bachelor\xe2\x80\x99s degree (Freshers are eligible) - Undergrads (Should have at least 1 year of Customer Service experience (BPO/Non-BPO) - Good communication both Mother Language & English (speak, read, write) - Willing to work from Office. - Welcome to work in shift rotation (24/7 : 5 working days/ 2 off days) *Benefits: a Career Growth (Top brands are expanding its business in the company) b. Performance Bonus c. Pantry Voucher:

• The employee will have RM50 voucher every month
• We do have hot and cold drinks, food (such as biscuits, chocolate, and frozen food vending machine)
• The employee can top-up the amount on their own if they have fully utilized RM50 within 1 month

d. Dental and Optics benefits (RM300 per annum, the total RM300 is including both dental and optics) *Accommodation:

• We provide the first 4 weeks of free stay upon arrival, while the new hire could find for accommodation to stay in Malaysia during the first month. The accommodation we\xe2\x80\x99ll provide for the first 4 weeks is nearby to our office.
• Our colleagues could suggest places to stay in Malaysia after the new hire arrived.

*Airport Transfer:

• We provide an airport transfer service, where our representative will fetch the new hire from the airport to the assigned accommodation in Malaysia.

*Visa application:

• Company will help to manage and pay for the new hire\xe2\x80\x99s EP visa application. The visa application will take 21 days to complete.
• For DP visa, The company will help the new hire to apply for DP. However, the cost will be paid on their own. Please also find the attached regarding DP visa application details according to the countries.

*Flight:

• Company will book and pay for the one-way flight ticket from the country to Malaysia. We will share the flight ticket.

Job Types: Permanent, Full-time Salary: RM8,500.00 - RM9,000.00 per month Application Question(s):

• Do you have JLPT N1 or N2 Certification?
• Are you willing to relocate to Malaysia?