Northern Network Operations Associate

Alor Setar, Malaysia

Job Description

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Are you ready to get ahead in your career?
  • We want to empower you turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia\xe2\x80\x99s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.


Why does this job exist and why is it critical?
  • Ensuring customer satisfaction by maintaining key network KPI\xe2\x80\x99s which directly impacts the network\xe2\x80\x99s reliability
  • First Level Support & Fault restoration for Mobile, Transmission & Fixed Network including facilities (M&E). This requires 24x7 standby/shift as stipulated in duty roster
  • Ensuring Preventive Maintenance scheduling and adherence on network elements as per requirements are done and Corrective Maintenance to follow through adhering to ISO 9001:2015 compliance
  • Ensuring network growth & technology development by supporting sites roll out projects in order to gain coverage and dominance by expanding network footprints
  • Collaborate with regional Business Units to ensure network readiness in line with Sales Activities
  • Ensuring prompt and immediate response to Authority & Governing Bodies (ie Police, Local Council, SKMM, ST, SBC & etc) on O&M related issues
  • To ensure full compliance to BIS, Inventory and Service Delivery


What\xe2\x80\x99s next?
  • Once you\xe2\x80\x99ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.


Maxis values diverse voices & people. We hire and reward our employees based on capability & performance \xe2\x80\x94 regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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Job Detail

  • Job Id
    JD922329
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Alor Setar, Malaysia
  • Education
    Not mentioned